Supply Chain & Performance Reliability

Background:

Sites struggled with missed deliveries and unreliable suppliers, eroding customer trust.

Challenge:

• OTIF <70% created delivery reliability issues

• Supplier failures disrupted production schedules

• Leadership gaps during M&A transitions created uncertainty

Actions Taken:

• Developed supplier scorecards, audits, and CAPA programs

• Maintained transparent communication during M&A transitions

• Built a succession pipeline to stabilize leadership continuity

Results:

• OTIF improved to 95%

• Supplier defects reduced by 48%

• Capacity expanded by 150% while stabilizing operations