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Culture-Driven Safety Transformation

Background:

Multiple manufacturing sites faced safety risks, poor morale, and high turnover.


Challenge:

  • Turnover >70%, leading to inconsistent training and high onboarding costs

  • TIR above 4.5 created a culture lacking leadership accountability

  • Reactive management undermined employee trust


Actions Taken:

  • Implemented Leader Standard Work and daily Gemba Walks

  • Embedded 5S discipline and PDCA problem solving

  • Built a family-centered safety culture with transparent leadership


Results:

  • Turnover cut from 72% to 17%

  • TIR reduced from 4.5% to 0.89%

  • Workforce engagement significantly improved, establishing a lasting safety culture

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